Refund policy

Every Panel & Pine item is printed to order just for you, so we don't accept returns or exchanges for change of mind or wrong size. Please check the size chart before ordering.

If your item arrives damaged, misprinted, or defective, or you received the wrong item, email us at panelandpine@gmail.com within 30 days of delivery. Include your order number and a photo of the issue, and we'll send a free replacement or a full refund.

If your order is lost in transit, contact us and we'll make it right.

Refunds go back to your original payment method, usually within 5–10 business days.

How to request a replacement or refund: Email panelandpine@gmail.com with your order number and a photo of the problem. There's no need to send the item back. Once we've reviewed it, we'll ship a free replacement or issue a full refund to your original payment method, whichever you prefer. We reply within 1–2 business days.